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    OurTime

Ratings On Other Platforms

Trustpilot
1.2 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

OurTime has a consumer rating of 1.47 stars from 288 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about OurTime most frequently mention customer service, fake profiles and credit card problems.OurTime ranks 32nd among Senior Dating sites.

  • Service
    37
  • Value
    40
  • Shipping
    8
  • Returns
    11
  • Quality
    33
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
47
View ratings trends
13
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Contacted customer service several times and no response or anything done.
  • UPDATE I disputed OurTimes charges on my credit card.
How would you rate OurTime?
Top Positive Review

“Dating for dummies ha ha ha”

Mark L.
1/22/18

I've used a lot of dating sites in my late forties/ early fifties, ourtime ranks high on my list because it's so blooming simple (a bit like me ha ha)! Some sites I love (primetimelove.com a good example) but others I just do not get the appeal (e. G tinder ha ha)! Anyway hope you all find what you're looking for and have a good 2018!

See positive reviews
Top Critical Review

“Disheartened”

Cathy C.
4/13/22

I'm not so sure it's the sight. People see. To just suck. I thought that age would mean maturity in depth. What it is was a bunch of old mean, covered in facial hair and attitude demanding pictures, poor conversational skills and no desire to know someone before getting it on. Creepy. Huge waste of time.

See critical reviews

Reviews (288)

Rating

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Reviews that mention popular keywords

customer service (28) credit card (17) phone number (12)
markk1592
1 review
10 helpful votes
August 11th, 2021

I'm glad I quit it. I found a legit site J4Dating.com -they still work honestly in this shady dating industry and they have real profiles of genuine women. If it doesn't scare you away that most of these women are from Eastern Europe, go ahead for it!
My efforts were rewarded and I met my bride there, that's why I recommend it.
Having lost plenty of time and money on Ourtime and other sites I realize that it's very difficult to find anyone real there. It's important to use your common sense and just quit it!
If you haven't started using it yet, don't enter this ghost city with absolutely no activity. They have tons of fake profiles, you can contact anyone - but you won't get any response.
At first you get lots of views, likes and messages - that is all happening before you pay and it all comes from bots. So don't get your hopes up!

joliee3
1 review
30 helpful votes
March 31st, 2020

Catfish / Scammers. Thank you I did only one month trial subscription. Start chatting with one, widow, have a daughter... and next day he is traveling to Turkey and asked me for a gift card to send via email to his daughter. Beautiful pics of famous Indian Singer. Second one same thing... I'm widow... traveling to Dubai... have a son in New York and Asked me to buy a gift card of $... scratch it and send the info to his son. Please stay away... look like they are 18 years old young w / fake profile.

garys1072
1 review
27 helpful votes
July 22nd, 2020

My Ourtime profile was hacked. Information was changed., Many people started responding to me and I didn't understand it until I saw that suddenly I was a very rich widower that was taller and wanted to travel the world, Very poor security, Use ourtime at your own risk,. I recommend avoiding it altogether, No response from our time regarding these problems., Customer Service doesn't exist, Terrible experience,

deannam32
2 reviews
12 helpful votes
April 21st, 2017

I have tried other dating sites and went on a few dates that were ok. When I signed up on OurTime I ended meeting the most wonderful, caring and loving man! We have been together almost 2 years now! We travel together we have fun together and I feel I have met my soulmate! We both have older children and they are also happy for us! I have never been treated better and he feels the same! Our 6 word love story is "Met online and fell in love" Thank you OurTime for helping us find true love

tommyp98
1 review
16 helpful votes
March 5th, 2021

A lot of Profiles are fake, made by people who get paid to create profiles.
All they do is take your money and offer you other apps they say to help you be more successful but it's so they can get more money out of you.
There are real people on here.
But a lot of them live in another state.
And the real ones that are on there
I'm not really too interested in. They don't have a good selection
If I were you I would stay with the top five rated take a chance with them instead

deeandrab
1 review
22 helpful votes
September 13th, 2020

This site is full of scammers and when reported nothing is done. They send 6 to 8 notifications a day about your 30 matches to view even when you viewed them. They pay no attention to the age brackets you pick and send whatever including the same sex as you. When asked to cancel subscription and a refund they refused. They use old profiles to send with matches as I had several that said the were getting off 4 years before. The last week of my subscription I started having 58,47, or 28 views per day when normally less than 10. Very disheartened with my first experience of a dating site.

shereej19
1 review
5 helpful votes
September 25th, 2021

This site is a scam. I have watched over the months how I will be bombarded with messages until I enroll and then all of a sudden the messages stop. I have also seen profile pictures continually change. I had one profile picture that was supposedly a "match" transform from an African American male to a white male. Whoever is orchestrating this site to rip people off should be reported.

Tip for consumers:
Do not join this site

Products used:
Date Match Services

Service
Value
Returns
Quality
sandief8
1 review
6 helpful votes
October 22nd, 2021
Verified purchase

I have tried this site a couple of times and it is just not worth it. I am sure there are some quality older men out there, but they sure in the heck aren't on Our Time. I have sent out dozens of messages, and heard back from ONE MAN. ONE! And he is not someone I would be interested in. Very discouraging. I am paid up through April but will not be renewing. Save your money and avoid the frustration! You would have better luck meeting a man at the grocery or hardware store.

Value
Quality
audreys417
1 review
8 helpful votes
November 8th, 2021

Beware - this site is loaded with scammers. I don't see that they do anything to verify members are real. Look out for those with heavy accents, fall madly in love with you quickly, say they travel internationally, never meet and of course eventually ask for money. I've had 3 send me to their fake "I own this company" website. I will not be extending my membership. Customer service didn't respond to my emails asking what they do to verify the member is real.

markl299
1 review
6 helpful votes
January 22nd, 2018

I've used a lot of dating sites in my late forties/ early fifties, ourtime ranks high on my list because it's so blooming simple (a bit like me ha ha)! Some sites I love (primetimelove.com a good example) but others I just do not get the appeal (e. G tinder ha ha)! Anyway hope you all find what you're looking for and have a good 2018!

charnt
1 review
4 helpful votes
September 30th, 2021

Please be very careful using this online site... beware of fraud profile photos and statements. I am very surprised that ourtime have no control or make it safer for their users I feel sorry for the poor persons wh do not realise that their whole life of personal photos is being used and being displayed out there with strangers!... how horrifying and Dangerous! What is Ourtime doing about it?

Service
Value
bobbig4
2 reviews
5 helpful votes
June 11th, 2017

I love this site! I have been on many sites and have met a few good guys but none wanting a real relationship I'm 42 and wanted something real. I moved to fl last yr decided to give this site a chance best decision ever! After only a one day on there I started talking a guy who was older so I gave I a chance went out an we have been together ever so nice our first date! He is an amazing man and I recommend anyone who wants a real lasting relationship go on this siteTHANK YOU OURTIME!

sarahp663
1 review
19 helpful votes
July 6th, 2020

I've been waiting several days to get one simple photo approved. I also cannot access my account settings. Says it's not available. I paid for a six month subscription to a dating site I cannot use! I've emailed customer service several times with no response nor can I get a person on the phone. Not even somebody in India picks up a call for this outfit. I feel like I've been ripped off. Do NOT buy a subscription with these people. Take your money to a different dating site.

francisr17
1 review
6 helpful votes
May 9th, 2016

Ive met a lovely lady on OurTime and im very happy. In fact, this afternoon I cancelled my account. I was getting a bit frustrated up until a month or so ago when I met Irene but it only takes one, so my advice is keep trying! A few of my work colleagues are divorced and use primetimelove.com, so that was my next port of call. But now I hope ill be away from the world of web dating for good. Fingers crossed, slow but steady!

maryg1627
1 review
9 helpful votes
February 16th, 2021

I was listed in Ourtime for 12 months with an interesting bio and 12 photos. Over the months, I wrote a peppy line to five dozen guys within 30 miles of me. No one answered. Ourtime said the guys only sign up for the free listing and can't respond until they pay the membership fee. Be forewarned that the men on this site are not motivated to finding a relationship

Tip for consumers:
That the men don’t respond

Products used:
Our Time Dating for Seniors

Service
Value
kenb714
1 review
3 helpful votes
December 19th, 2021
Verified purchase

You believe your signing up for one month and when you look at your bank statement OurTime has taken out a six month subscription fee…good luck getting it back. More fake profiles than real ones. I found a friend's profile that was canceled three years ago. Stay clear of Our Time.

candacel114
1 review
1 helpful vote
January 14th, 2022

The site is still horrible- but after some follow up emails I did get my refund. So if you have the same issue keep following up.

Service
Value
Quality
teddyc24
1 review
25 helpful votes
July 21st, 2020

The bottom line is that Ourtime team makes money on recurring payments and overcharges.
They provide no real service but they just don't let you cancel, using all kinds of legal and illegal tricks. Ourtime is a hoax, maybe it was a good concept once, but its execution is very poor now, it's ridiculous. Trust me, you will do yourself a big favor, if you don't go near this "service".

sharonm934
1 review
23 helpful votes
April 29th, 2020

Not only are your "matches" not close to where you live, but you can't cancel this horrible site once you've signed up. I get an email everyday with my matches... every day I contact the help screen to remove my account. There is no help, there is no customer service, and the settings screen actually has a message saying you can't access your account. What a crappy site!

davec708
1 review
12 helpful votes
February 19th, 2021

I should have read the reviews first before I joined for one month because I wasted my money. Most of the messages are "FAKE"--And the women that are on there will not communicate at all. I'm a good looking guy and well off. Any woman that is worth looking at will not communicate. They just post their profile and sit and wait for guys to contact them. And most will never reply back. I didn't pay right away but when I saw I got 12 messages I thought I better pay to read them. What a joke, they were all fake come on messages to get you to join.---DON'T WASTE YOUR MONEY!

Service
Value
Quality
rogerc87
1 review
3 helpful votes
September 18th, 2017

Although ive not met anyone yet that I would have a romantic relationship with, im glad I gave online dating a go. I started on OurTime and have been using that for two months now, after realising that it was time to get back on the horse following a somewhat nasty divorce process. I thought I would leave a review on it here as Ive liked using the site and as a beginner it really was ideal for breaking me into the online dating scene. Im now using a site called PrimeTimeLove.com which id seen some great reviews on and is a very similar idea but in my area (Milton Keynes) Im finding that there are a higher number of ladies showing up in my searches. This has in turn translated into more actual dates, which were few and far between on the first site (although as I say, it really was ideal for getting me used to the way it all works). Overall, I would recommend the site if you are a beginner and looking to start slow but then suggest trying other senior (not my favourite phrase) dating sites in order to find one that fits you and your local area better. Good luck!

michellea638
1 review
15 helpful votes
July 6th, 2020

I paid for this site today for a month membership for close to 40.00 as I had 99 messages in my in box however those messages were computer generated no thought process in regards to someone actually putting forth the effort to send me an E mail message. The men on the site are not what I was looking for at all. I called customer service and got a full refund. I will take my money and join E Harmony instead.

irenes289
1 review
2 helpful votes
September 12th, 2021

OurTime is a complete "waste of Time". Its logarithm pays NO ATTENTION to your preferences so don't bother... not age, nor distance, or any other important exclusion. You can not get rid of individuals even if you block them.

Value
Quality
jessr152
1 review
2 helpful votes
October 19th, 2021

Some random person or bot used my email address to sign up for this service - even included a fake picture. I have contacted support multiple times to remove this account, but I keep getting non-stop email. I have tried to unsubscribe from dozens of the mails, but they keep on coming. SO FRUSTRATING!

Service
Value
Quality
dahliac2
2 reviews
28 helpful votes
February 1st, 2020

As a subscriber Ourtime.com you get 100 profile suggestions/day.
- I daily discover so called scammer/misused pictures
- Over manipulated pictures with fake backgrounds, oversized upper arms, enlarged hands. Too obvious
- Pictures with under aged children
- Too many profiles have no picture, visiting your profile even sends a like to you
- For an additional fee you can browse other profiles incognito
On their web site is says: "Verified profiles"!

In the end of the day I wonder I pay for. All my contact with their customer service has worked well.

Q&A (45)

Answer:

Not sure what you mean by the shaded areas. But never mind, I agree with Alex H, don't get involved with them, they are just after your money. The reply rate is extremely low and the site is full of fake profiles. You will just lose your time with it ( like I did and I regret it). It's important to find a legit site, the site that should suit you best and I found mine: https://j4l.com/402007 It's 100% legit and valid and they don't resort to bots and fakes. I met my girlfriend through them so I know it's a working site!

By Shawn C.
See more answers (6)
Answer:

That is exactly what happened to me. They are just awful with regard to customer service and internet security.

By Eve M.
See more answers (2)
Answer:

KAl us correct. When you log on, there are a couple of profiles thT show up for you to rate. You have now just viewed them wether you realize it or not! If you go to your "who I have viewed" you can see that you've viewed them but not by choice!

By Montana J.
See more answers (2)
Answer:

No, you're doing anything wrong. This is a total scam site. I show I've had 87 views, without 1 contact. I have contacted several people & wound up with a scammer from this site asking me for $25,000. Per Our Time's instructions, I reported it, but never heard from "so called investigator". STAY AWAY FROM THIS SITE.

By D R.
Answer:

You can't unless they respond to you, OR pay OurTime for a message they the user got your note.

By P B.
Answer:

Welcome to the dating site rip-off! They are all that way.

By P B.
Answer:

888-892-2065. My bank gave me the number because when they fraudulently charge your account, the phone # shows in bank records!

By Debra J.
Answer:

You can't

By Debra J.
Answer:

Because it makes people think that people are viewing them, to try to elicit more money from them.

By Debra J.

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Mature singles trust www.ourtime.com for the best in 50 plus dating. Here, older singles connect for love and companionship.

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