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    Leesa

2021 CUSTOMER CHOICE AWARD

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Trustpilot
2.5 / 5
Corporate Values

Overview

Leesa has a consumer rating of 4.86 stars from 28 reviews indicating that most customers are generally satisfied with their purchases. Leesa ranks 12th among Mattress sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
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How would you rate Leesa?
Top Positive Review

“The best mattress”

Eric C.
9/27/21

I'm very glad with my order of my "Leesa" bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service. Friendly and polite and staff. I'll definitely buy again and again!

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Reviews (28)

Rating

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robertsh6
5 reviews
1 helpful vote
September 27th, 2021

I'm very glad with my order of my "Leesa" bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service. Friendly and polite and staff. I'll definitely buy again and again!

Products used:
Original Mattress

Service
Value
Shipping
Returns
Quality
jakep408
2 reviews
0 helpful votes
October 18th, 2021

They seem to care about their products and customer satisfaction.The company did numerous follow-ups as the item was in transit.

Service
Value
Shipping
Returns
Quality
kevina63
Kevin A.
17 reviews
3 helpful votes
August 4th, 2016

My wife and I have had a couple of more expensive mattresses over the years and NOTHING compares to this one. We have had this for about a year now and we are super happy with it. We're still falling asleep quickly and waking up refreshed! So far it has kept its form without sagging, unlike our previous mattress that cost almost 4x what this mattress cost. Really easy order, delivery, and setup as well.

nancyd76
1 review
0 helpful votes
April 12th, 2016

Mattresses can be super expensive, and it can be hard to buy them from an online store as well. I took a shot with Leesa and decided to try it out. They had a queen for under 900$ and they shipped it to my house for free! After my first night's sleep on the new bed, I was blown away by how great of a quality it was for so little. Thank you Leesa!

jasonn47
Jason N.
9 reviews
7 helpful votes
June 1st, 2016

I love my Leesa!! In fact, it's so affordable I bought two, one for my parents and another for myself. My parents love their Leesa as well. It has the perfect balance of being firm and bouncy while also having just the right amount of 'hug'. Laying on the Leesa gives an unmistakable invitation to sleep. I do not have a history of back pain but I do dislike the feeling of being sunk-in such that its very hard to move in bed. That is no longer the case with the Leesa. Also their customer support is A++!!

kimberlyb116
7 reviews
3 helpful votes
October 28th, 2017

I have had my mattress for about 2 month. My back doesn't hurt when get up any more. This mattress is very comfortable. So far, I love it!

Service
Value
Shipping
Returns
Quality
jeffi13
Jeff I.
11 reviews
0 helpful votes
September 26th, 2015

It took a few nights to adjust to our Leesa. Now we wouldn't trade it for anything! Incredibly comfy, but my favorite feature is the no motion transfer. If my husband is restless, I don't get disturbed. And he doesn't even hear me get up for work in the morning!

harrism57
6 reviews
9 helpful votes
February 16th, 2021

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jamesm516
James M.
37 reviews
32 helpful votes
October 20th, 2015

I had to leave my Tempurpedic mattress behind when I moved to a smaller place as it was a king and my new bedroom would not fit a king size bed. Instead, I researched and decided to get a Leesa Mattress and I am thrilled with it. I didn't think anything could be as comfortable as my Tempurpedic, but the Leesa is every bit as comfortable and not quite as heavy!

jimv26
1 review
0 helpful votes
June 16th, 2015

My back used to hurt a lot when sleeping on my old tempur pedic and I wouldn't wake up feeling rested. Since I've tried this bed a week ago, I can't even think of a time I've woke up in pain in the morning. This is seriously the best bed ever and I am keeping it for a long time!

charlesf52
1 review
0 helpful votes
December 22nd, 2015

Not sleeping well? Buy this bed before you regret it! I had a horrible time sleeping and had I known this bed would allow me to get 4-5 hours of solid sleep I would have bought it sooner!

elizabethi10
Elizabeth I.
4 reviews
0 helpful votes
January 24th, 2016

Best, most "alive" mattress I've ever slept on. We have been having the most fantastic sleep of our lives. We have had it for over a year now and we still love it. No more backaches! Great quality, fast delivery, fantastic value. Get one!

georgej50
1 review
0 helpful votes
May 12th, 2015

I live on the second floor of an apartment complex and the idea of getting a full on California King up the stairs was terrifying. The box wasn't that bad and it was super easy to unbox and set up on my adjustable base bed. The directions were right on the inside of the box!

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