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    Clinique

2018 CUSTOMER CHOICE AWARD

Ratings On Other Platforms

Trustpilot
1.9 / 5
Corporate Values

Overview

Clinique has a consumer rating of 4.33 stars from 231 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Clinique most frequently mention high quality, skin care and long time.Clinique ranks 1st among Acne sites.

  • Service
    28
  • Value
    26
  • Shipping
    22
  • Returns
    16
  • Quality
    22
  • Full refund
  • Free shipping
  • 30-day money-back guarantee
  • Yes
Positive reviews (last 12 months): 92.3%
Positive
36
Neutral
0
Negative
3
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Critical highlights

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How would you rate Clinique?
Top Positive Review

“Products for good skin”

Kirsten G.
7/19/21

I've started my acquaintance with this brand with the Clinique Moisture Surge Extended Thirst Relief Intensely Hydrating Facial Gel which and for now I have been using the gel from the Clinics periodically for the last three years (if not more) and after which I have understood that I should try more products of this brand. The next product was Clinique Moisture Surge Overnight Mask and I realized that my skin loves a lot products produced by this brand. Do not like decorative cosmetics of these brand, but 's Skin Care is flawless.

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Top Critical Review

“Clinique not so sheek”

Bridget D.
6/16/20

After buying the clinic moisturizer for my face I would have to say that this product was not very good because it burnt my skin even though it was supposed to be sensitive skin ready. My skin is nothing to play with and when something like dramatically different moisturizer create dramatically worse facial appearance that is not ideal for anybody I do not recommend if for sensitive skin or any type.

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Reviews (231)

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Reviews that mention popular keywords

clinique products (19)
kirsteng50
2 reviews
5 helpful votes
July 19th, 2021

I've started my acquaintance with this brand with the Clinique Moisture Surge Extended Thirst Relief Intensely Hydrating Facial Gel which and for now I have been using the gel from the Clinics periodically for the last three years (if not more) and after which I have understood that I should try more products of this brand. The next product was Clinique Moisture Surge Overnight Mask and I realized that my skin loves a lot products produced by this brand. Do not like decorative cosmetics of these brand, but 's Skin Care is flawless.

andyc370
7 reviews
3 helpful votes
December 22nd, 2021

Clinique provides a wonderful assortment of items. They take the time to ask you questions about your issues and what goods you're already utilizing before giving you the items you require. They also give you numerous samples that you may take home to see whether you have an adverse reaction to them. They were quite helpful in answering all of my problems and recommending solutions that were extremely beneficial.

joannm143
2 reviews
33 helpful votes
January 22nd, 2020

Clinique has great products and selection. They take time to give you the products you need after asking questions of concerns and what products you're currently using. They also give you several samples you can take home to try to make sure you won't get any allergic reaction from them. They were very helpful addressing all my concerns and offering the products that really helped tremendously.

jenicem4
16 reviews
8 helpful votes
March 24th, 2021

Regardless of the commodity, it is still of good quality. You pay extra, but the difference is visible on your face! I am normally allergic to face ingredients, but Clinique products do not irritate my skin in the least. I believe that different skin types need different items. And I'm well aware that one brand's goods would not suit everybody. However, almost all Clinique drugs are effective on me.

katew262
4 reviews
2 helpful votes
September 24th, 2021

This is one of my favorite beauty products. I have use them more than 3 years and haven't found anything i that dissapointed me. Thank u for the new items they are awesome.

anng479
1 review
1 helpful vote
September 13th, 2021

I love their cosmetics. This is the best thing that has happened to my skin. I order cosmetics more than 4 times and always everything is up to par. The quality of cosmetics is excellent, the staff is nice and there was always good and fast delivery, but this time I was unlucky and my order arrived much later than promised and it was annoying. But this is the first and last time)

Service
Value
Shipping
Returns
Quality
jessicaa1346
2 reviews
1 helpful vote
August 21st, 2021

I'm using this product from last 4 months, it's effective. I use it 3 times in a week before sleep. In next morning my skin is really fresh and smooth but doesn't' bother my acne skin.

Service
Value
Shipping
Returns
Quality
sofic5
3 reviews
2 helpful votes
May 22nd, 2021

I use these products more than 4 years. All of them are really helpful and great in use. The best one is face cleanser. Thank u for your exsisting.

kirav6
13 reviews
21 helpful votes
August 13th, 2020

I have been looking for something like Clinique for years. My skin has never felt and looked this beautiful since I purchased a few of their skincare products which lead to me getting pretty much everything they have on their line lol! Thank you so much Clinique. I seriously don't know what I'd do if I had to live without you again!

frejaa2
7 reviews
32 helpful votes
May 9th, 2020

I couldn't cancel an accidental purchase online 5 minutes after purchasing and the order I did actually want I get an email 8 days after placing it being told some of my items are out of stock and won't be shipped. Now I have to wait to get two shipments with god knows what in them and return them myself. Costumer service is super slow. I will be finding an alternative to Clinique they are not the only and best skin care product line out there.

isabellar57
2 reviews
4 helpful votes
September 9th, 2020

Bought some sparkly eyeshadows, they are the most beautiful ones I ever had. Already planning to order one more as a present to my friend. I'm sure she'll love it. Thank you.

selinar21
2 reviews
0 helpful votes
February 16th, 2021

I got some stuff at the makeup counter for purchase and they seem to have products that I like. Nice Experience.

soniak101
2 reviews
1 helpful vote
July 31st, 2021

The first time I tried the products of this brand was two years ago when I was on holiday with my sister and she recommended me to use a daily skin routine of this brand and I decided why not? I bought cream, toner, and sunscreen cream after which my skin changed for the better. I have never imagined it can be looked like this, Moreover, all products are of quite reasonable prices for such quality!

dorothyt451
1 review
0 helpful votes
July 19th, 2021

This year I got acquainted with the online store Clinique. I have already made many orders, which I can confidently say that the cosmetics meet impeccable quality. The service of managers is worthy of respect and gratitude. Orders that I was hoping for in time were packed accordingly to the requirements. Thanks! I will continue to maintain relations.

Value
Shipping
bridgetd183
2 reviews
12 helpful votes
June 16th, 2020

After buying the clinic moisturizer for my face I would have to say that this product was not very good because it burnt my skin even though it was supposed to be sensitive skin ready. My skin is nothing to play with and when something like dramatically different moisturizer create dramatically worse facial appearance that is not ideal for anybody I do not recommend if for sensitive skin or any type.

anab238
4 reviews
17 helpful votes
January 29th, 2020

I think they work well. I have young skin so maybe not much is needed of them. But anyway, good products. Makes my skin feel nice and smooth especially after a night clubbing.

jessicar1045
15 reviews
47 helpful votes
July 22nd, 2020

Canceled my order without contacting me. Live-chat person can do nothing. I a, awaiting a phone call in 2-3 business days. Awful customer service. No contact with Clinique

carolynz99
3 reviews
0 helpful votes
January 24th, 2022

Recently, a lot of products for the skin around the eyes have been released. This is one of the most difficult positions in care, so there is no superfluous choice here. Here I want to get from a series of Clinics! And so the clinics always have a good choice of skin care. I've been using it for many years now and I'm very satisfied!

Service
Value
jibl
21 reviews
8 helpful votes
January 20th, 2021

Due to its amazing assist, i actually love this internet site and its response time became very quick. Seriously beautiful

jennab98
3 reviews
26 helpful votes
March 23rd, 2020

Skincare's complete skincare systems are the best thing. I've been using them since college (it's been several years now) and I won't use anything else on my skin from their cleansers to their clarifying lotions to their moisturizing options (night and day, SPF and without). My skin always looks clean and moisturized even when traveling to drier areas and more humid ones.

morganf87
3 reviews
1 helpful vote
September 10th, 2020

I didn't like Loreal. My mom always uses the cosmetics of this brand. I tried it a few times but it is poor quality for me.

angelyh
1 review
0 helpful votes
April 19th, 2021

The Best Price. Always Sale. Cheap Prices. Save Online. Full Offer. Simple Search. Large Selection. The best

ellag58
7 reviews
4 helpful votes
October 20th, 2021

I've purchased numerous goods from the cosmetics counter, and they appear to have items that I enjoy. I like to test out new products and see what I like to buy there. On my delicate skin, this is the only makeup I can use. Lipstick and eye makeup come in a variety of hues that I like. Their mascara, High Impact, is the best!

yasminb32
60 reviews
8 helpful votes
February 1st, 2022

I love clinique makeup, especially the Even-Better concealer. I bought this recently and it is now my go-to concealer. Great shade range, great quality makeup. Normal price point - around £20, which is expected. But so worth it.

courteneyc4
7 reviews
0 helpful votes
November 26th, 2020

As with any kind of cosmetics, Clinique products have always been my go-to brand. The organisation is powerful and stands behind all their goods. Their goods are fantastic, often of great value, and many customers will engage in promotions. I can't ever recall being unhappy with their goods in the many decades I've used Clinique. I have tried several Amazon cosmetics, but I have always stuck to Clinique.

Q&A (5)

Answer:

Lakme, Nykaa, etc. are having a good product then Clinique.

By Renu P.
Answer:

Yes, the company does allow customers to return or exchange products that they find unsatisfactory. For more information, here is their web-page about such things: http://www.clinique.com/customer-care/returns-exchanges

By Lilly D.

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  • Free shipping
  • 30-day money-back guarantee
  • Yes

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