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    Bumble

Ratings On Other Platforms

Trustpilot
1.4 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

Bumble has a consumer rating of 1.32 stars from 53 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Bumble most frequently mention customer service problems.Bumble ranks 415th among Dating sites.

  • Service
    20
  • Value
    20
  • Quality
    21

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
29
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This app had potential to be good but now its just horrible!
  • I joined and have literally right swiped hundreds of women's photos and not a single response or activity at all.
How would you rate Bumble?
Top Positive Review

“I met my boyfriend here”

Margaret J.
4/4/20

I love the "women message first" concept that Bumble runs on as a businesswoman who knows exactly what I'm looking for. I met my current boyfriend on here, would never manage that on an app like Tinder. Glad bumble exists in a time like this.

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Top Critical Review

“Maybe good for women, terrible for guys”

john k.
12/23/21

Usual process of when a guy signs up, you'll get one tailor-made contact from an incredible woman. This is fake. She'll be gorgeous, have exactly your same interests, and will seem friendly and interested in you. After a few exchanges, her profile will disappear and you'll get no more contacts from her. I think all the online dating services do this to lure in guys. After this, there'll be no more contacts from eligible women.

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Reviews (53)

Rating

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Reviews that mention popular keywords

app (16) women (5)
johnk3612
1 review
3 helpful votes
December 23rd, 2021
Verified purchase

Usual process of when a guy signs up, you'll get one tailor-made contact from an incredible woman. This is fake. She'll be gorgeous, have exactly your same interests, and will seem friendly and interested in you. After a few exchanges, her profile will disappear and you'll get no more contacts from her.

I think all the online dating services do this to lure in guys. After this, there'll be no more contacts from eligible women.

deer141
2 reviews
13 helpful votes
December 16th, 2021

The woke chick who started the app won't even allow users to sort potential matches by race. So you'll be scrolling through countless people you're not interested in. And dont even think about posting a photo of yourself enjoying a sport like skeet, sporting clays or hunting because guns= "evil". Theyll delete the photo Woke garbage app.

bobc504
1 review
20 helpful votes
July 6th, 2020

What a horrible experience. I do not recommend. The worst part was when they would not allow me to access my account, which I paid for in full, unless I agreed w/ their "values" supporting BLM. However you as an individual feel, you should never be forced to agree with a companies political views to gain access to a service that you paid for in full. I have cancelled... will never use or recommend again.

barleyr
3 reviews
3 helpful votes
January 12th, 2022

Bumble is a total scam from start to finish. They entice you into getting premium membership but when you pay for it they ban you. Ridiculously simple, isn't it? I have no idea how these rogues get away with scamming people so blatantly! Bumble tried to put unauthorized charges on me even after they banned my account! Lol Be wary of this app!

jakek78
1 review
11 helpful votes
April 29th, 2020

Lots an lots of those onlyfan girls an basically mostly prostitutes. Starting a conversation asking how their day went with a response of buy my premium or something along the line of asking for credit card information like what? Deleted app after just 1 hour. Like most dating apps girls just scamming an selling them self's. Like your someone's daughter! But its 2020 I guess that's normal. I dont pay for pussy. So not the app for me

robn112
1 review
6 helpful votes
September 13th, 2021
Verified purchase

I paid for a lifetime membership - BIG mistake!

The entire premise of this website is sexist. The company claims it "empowers women" but it does so at the expense of men. Women get to make the first move, but 99% of the time, the women just let the clock run out and after 24 hours, the match just disappears. Guys, this website is terrible. Women swipe right on men (and my guess is dozens of men at a time) and then they sit back and do nothing. Meanwhile, the guys have to wait until the woman initiates the conversation. This so-called "empowerment" goes against how men and women have been socialized for centuries. Joining this site was a big mistake. Do NOT upgrade to a paid membership, but even better, avoid this site like the plague.

Tip for consumers:
Men: Do NOT use this site. Women swipe right on dozens, if not hundreds of profiles, and because men are forced to wait until the women initiate a conversation, 99% of the time, you are wasting your time and money.

Service
Value
Quality
louiej169
1 review
3 helpful votes
October 21st, 2021

I was blocked after one day, they wouldn't refund my money. Don't waste your time and money on this site it's a total rip-off.

daves1429
1 review
6 helpful votes
October 21st, 2021

I was dumb enough to prepay 6 months but Bumble did not accept my picture for reasons unknown then cancelled my subscription for the period ending after 6 months but still kept the $100 I prepaid! And I literally CANNOT access the site. It just keeps demanding I put a picture in but whenever I do, it just doesn't work. Isn't this 2021, not 1999? No one from customer service responded to any of my multiple emails and no one ever contacted me. They are taking real money from people and customer service is NON EXISTENT. Scam city. Stay the h--- away!

lilyw77
2 reviews
12 helpful votes
June 14th, 2021

No ph no, refuse to respond to over 9 messages. Pages dont work, fake profiles, while a paid member, unable to use features as every function doesn't work suddenly once you join! Report this company to the FTC and Secretary of State doing bad business. Crooks!

Service
Value
Quality
kellib138
1 review
1 helpful vote
October 6th, 2021

I joined Bumble because I was lead to believe it was for women. I've recently learned that's absolutely not true! If a paid membership man wants verification you are forced to provide a selphie. Well I'm 47 yrs old woman and selphies is what my kids do. If it is truly the site is about women, why do we have to prove even more? We already have a hard enough time. I'm not taking a darn photo because some stranger demands it! It's another man friendly site, absolutely false advertising!

Tip for consumers:
Use another site.

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Value
Quality
loria455
4 reviews
1 helpful vote
February 18th, 2022

Because women make the first move, men try harder with their profile. I loved the verified picture function, because of millions of catfish. That feature eliminated catfish for the most part. It's a pretty good app. I'm taking a sabbatical from online dating as it's so stressful, but Bumble is my favorite so far.

Quality
biankas3
80 reviews
48 helpful votes
September 13th, 2020

Bumble has made several changes to it's app making it for the better. I can honestly say due to the change made, I think Bumble is a great app to meet someone. They have a great selection of very good looking men to choose from whereas other apps really seem to be scraping the bottom of the barrel. Bumble has turned much more classy over the last couple of months when before they were quickly heading into the trashy category.
A+ for you Bumble! I would highly recommend this app to any single person wanting to no longer be single. In my opinion Bumble should hands down have the #1 dating spot in Google playstore for dating apps!

mikes2380
1 review
9 helpful votes
May 21st, 2020

App unexpectedly stopped working IOS. Several emails and texts saying they were on it. No responses. Difficult to even find a way to send them issue message. Worst customer service ever.

coreyb243
1 review
3 helpful votes
August 23rd, 2021

I live north of Phoenix. I don't have any more people within a 70 mile radius. I've matched with probably 20 people in over a year. Payed for endless swipes and boosts more than once. I seriously don't have any more people within the radius to swipe on. About 5 or 6 actually messaged and only two made it beyond bumble. I used to have tinder before they banned me for no reason and I think I got 50-75 matches within a couple months. Bumble is, and will always be a scam. Once my membership expires I'm deleting it and never using it again. $#*! bumble.

ruthg534
1 review
6 helpful votes
February 17th, 2021

After a friend accidentally pressed a button, resulting in me buying a Spotlight feature, worth £44.99, I contacted Bumble to make them aware of the mistake. All I got back was some robotic response saying it's in the Terms and Conditions and can't be rectified. I'm now going to be in rent arrears due to this, resulting in more stress at an already stressful time. I received no empathy at all. This is how they make their money. How ironic that a company trying to promote love, lacks compassion and any kind of humanistic response. If I could give them zero stars then I would.

Service
Value
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sl607
1 review
8 helpful votes
March 3rd, 2021

I started counting how many swipes I swiped, after I realized I was getting zero results. I swiped on literally every single female, for 8,000 swipes and have literally had zero responses. This seems statistically impossible at this point, because I'm good looking and well dressed. I'm starting to think their "Ai" is discriminating and illegally scamming me because I'm a young White Male. I've sent an email to Bumble, and haven't heard anything back. This is sincere truth, and I am extremely offended and hurt by this experience with Bumble.

keiac
1 review
1 helpful vote
December 17th, 2021

This review is extremely honest, I have been on the app for approximately six years meeting people in different cities because I had a job that required me to be places all the time. After years of giving Bumble feedback, and them adjusting the app based off of my numerous emails and feedbacks Ive come to the conclusion that Bumble is just not suited for women. There have been times where I have reported numerous men who have sexually harassed me, sent racists messages, yet, all of these men were able to create 6-7 new profiles and recently I saw one this week who was able to re-create his profile as well and match with my friends. Bumble banned me for false assumptions that someone reported me as a sugar baby, without even allowing me to defend my case. Keep in mind I own my own business and have never even approached a man as such, yet they always go in the favor of the man. This app is not suited for women, and specifically not women of color or people of color because they seem to justify their decisions of safety based off of race. I have numerous friends who are also of color who have reported the same where their accounts were attentionally blocked based off of false allegations and the person who reported against them was of a different race and Bumble justified it. I have emailed them within the last year with several examples of harassment, $#*! pictures, and people saying the N-word yet these people are still on the app. They don't care about people, or their safety

Tip for consumers:
Don’t use the app

Service
Value
Quality
kh371
1 review
1 helpful vote
July 20th, 2021

SOO lame. How many people turn off the notifications on this app because it's constantly sending annoying reminders to use itself, which has the opposite effect of facilitating communication among users and potential lovers? Why is there some god awful time limit on making a first move? Every one knows men are prime movers, I though at first this was some nudge to make women more culturally assertive but you cannot attack some thing which is innate. I've had a 99% match vanish rate with interesting people where a real conversation and connection could have happened because I'm not incessantly addicted to my phone as the company seems to want all their users to be. With no free perks and no incentive for matches to start a dialogue I, as a man, simply am not interested in using their deeply demoralizing platform.

Tip for consumers:
Just get on hinge

Service
Value
Quality
ivanr108
1 review
10 helpful votes
May 24th, 2020

After swiping, swiping and swiping Right I couldn't get any response. The customer service ignored me. That app ripped me off.
I can't believe that I couldn't establish any conversation with some woman.
Only I ended up being molested by gay men when I already set up the app that I was a MAN looking for a WOMAN!.
Unfortunately I had to close my app because I felt stalked.

Products used:
Bumble app

Service
Value
Quality
margaretj165
2 reviews
2 helpful votes
April 4th, 2020

I love the "women message first" concept that Bumble runs on as a businesswoman who knows exactly what I'm looking for. I met my current boyfriend on here, would never manage that on an app like Tinder. Glad bumble exists in a time like this.

terryj466
7 reviews
21 helpful votes
September 5th, 2021

I had "Biden Baby" on my bio and "liberal". Enough trumpies and conservatives got triggered and reported my profile that it got blocked by the app's algorithm.
I didn't have a single unmatch or issue on the app with anyone I talked to. I was banned by an algorithm without any human review.
I paid $20 for a 1 week sub and want a refund seeing as I had it for 48 hours.
It was extremely difficult to even find a way to contact customer service. I finally was able to contact customer service, and then was ignored.

anonymousa1034
1 review
6 helpful votes
April 27th, 2020

I was blocked for talking about what I do for living. Apparently there were complaints for commercial behaviour! I mean I can swear on my life I talked about my job while I was getting to know people but I did not force anyone to spend money on anything. It's funny and stupid tbh! I never knew it is wrong to even talk about your bizz on bumble considering that there is bumble bizz in this app.

jordanm304
1 review
6 helpful votes
December 2nd, 2020

They have taken to misleading their customers in order to rip them off and fraudulently take their money. They keep sending you notifications that someone likes you or wants to meet you, but when you check it up there are no results. It's not worth a dime. It's a money-draining hoax! I could not find anyone on Bumble who would be willing to meet or at least to talk on phone. All they do on Bumble is offer you a few matches who haven't been online for months. If you try to narrow down your search you have no matches at all. You have to struggle to cancel your subscription ( it's being renewed automatically), so it's best of all not to get involved with it.

cheny15
10 reviews
57 helpful votes
July 5th, 2021

So a friend suggested me to try this app because "this app has better people, and it feels satisfying because women have to message first". Also I noticed that this app seems to be made by Badoo developer. But is it actually better? Here's what I can say:

Pros:
- Better intro from overall people that shows effort
- Different modes, not just dating
- Simple UI, not complicated and does the work

Cons:
- Forces you to use your own location and verify photo right away (okay Tinder)
- Asking women to take initiative = even less matching (for obvious reasons)
- Other modes are very unspecific, you're just thrown into pool of people who chose that mode, and you can't choose what kind of people you want to see.

In the end, for a supposedly better Badoo and trying to rival Tinder, this app just doesn't work at all. Sure there are some specific scenarios where it could work, but in general, all is wasted on forcing women to message first and turning some Badoo's free features to paid ones.

Don't rival Tinder, just be a competitor to Seeking because that's the specific scenario where this app can work

Service
Value
Quality
joec1757
1 review
0 helpful votes
April 1st, 2022

Company makes it next to impossible to cancel. Confusing process. Don't join this chicken sh*t outfit.

Tip for consumers:
Crappy business model. Not worth the frustration when wanting to cancel.

Service
Value
Quality

Q&A (3)

Answer:

I would recommend to avoid Bumble! It's run by a pack of crooks who make money on quilting gullible people into paid subscriptions. They let in as many fakes and scammers as possible because this is how they make huge profit. They don't care about the integrity and legitimacy of their site. There are better options: http://J4Love.net was helpful to me. I met my girlfriend there. They mostly have genuine women.

By Bob b.

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About the business

Bumble has changed the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. On iPhone + Android.

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Manel M.
Social Customer Service Associate
Typically does not respond to reviews

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