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    BHFO

Ratings On Other Platforms

Trustpilot
2.6 / 5
Reviews.io
3 / 5
Corporate Values

Overview

BHFO has a consumer rating of 4.7 stars from 1,889 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with BHFO most frequently mention great prices, free shipping and shopping experience.BHFO ranks 5th among Clothing Other sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 92.5%
Positive
1,700
Neutral
83
Negative
55
View ratings trends
15
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What reviewers want you to know

Positive highlights

  • One item I ordered the wrong size and that was my mistake, I'm not going to blame a company for that.

Critical highlights

  • a way to steal your money supported by EBay customer service -
How would you rate BHFO?
Top Positive Review

“I have ordered a LOT since discovering BHFO”

Marcy B.
4/9/22

I have ordered a LOT since discovering BHFO. Very happy with the prices and variety and quick shipping. Certain items are often not available in sizes I'm looking for, which is disappointing but understandable as a discount outlet. My only negative has been receiving several items with small stains, large black marks (some come out with washing - others don't), snags and/or rips. Overall a good shopping experience so far.

See positive reviews
Top Critical Review

“Not reliable”

Fred M.
12/28/20

I purchased a coat with international shipping. The shipping reference indicates that the item arrived in my country. Since then, it disappeared. It was stolen at the airport. I asked BHFO further information: they refused to refund me: they want to wait 8 weeks. I used to buy at BHFO for years and I was satisfied with the customer service. Lately it gets horrible: stolen articles never received, false item description, missing information, and the worst: an awful client support. I boycott BHFO.

See critical reviews

Reviews (1,889)

Rating

Timeframe

Other

Reviews that mention popular keywords

item (12) customer service (4)
janicel218
1 review
1 helpful vote
May 25th, 2020

I live in Australia and even though our dollar is only worth 68 cents of US $ 1 I am more than happy to buy directly from BHFO site. Quality of garments is great, and After 5 and evening dresses are stunning and heavily reduced. Have made many purchases over the years and been very happy with product, service, international shipping and delivery. Thank you!

debbien216
1 review
0 helpful votes
May 18th, 2021

I have bought many items recently from this company and I have been very happy with the clothing and the customer service. The prices on the items I bought were great! I had two issues with items ( one shirt had a stain and the other wasn't what I ordered) Customer Service rep couldn't have been nicer and resolved the issues. The only issue I have is paying for shipping. It would be great if they adopted something like a yearly shipping fee or ( like Gilt and Rue La La a 30 day fee). Other than that I'm very satisfied!

Products used:
Shoes, tops, sweaters,etc

Service
Value
Shipping
Returns
Quality
virginias16
3 reviews
5 helpful votes
March 6th, 2022
• Updated review

I have ordered twice from BHFO and was extremely happy both times! Having quite a few negative reviews out there I did send them an email before I placed my first order and asked specific questions about the items that I was buying. I asked if they were the actual brand stated, if they were new and if they were being shipped from the US. I received a reply quickly confirming everything plus I was told how to proceed if I was not happy with my purchase. I will continue to purchase clothing from BHFO as they are authentic, new items at great prices!

Tip for consumers:
If you are unsure of how legit a site is or want to test their customer service just email them before hand! If they are quick to respond and answer your questions, you should have a good experience!

Products used:
2 sweaters, pants and blouse

Service
Value
Shipping
Quality
This is my second time ordering from you, first time...
January 10th, 2022
Verified site experience
• Previous review

This is my second time ordering from you, first time was fantastic! I have no doubt that this time will also be fantastic! Thank you!

Reason I chose this business:

Good prices, great selection!

angelab1985
1 review
0 helpful votes
March 13th, 2022
Verified site experience
• Updated review

Klarna has helped me out in so many ways. Especially when you really need something like work shoes, and really can't afford to buy them right out because your bills sometimes exceed your paycheck. Thank you Klarna for trusting in me that you'll get your payment on time when expected. I rated you guys@ 1 thousand stars. The customer rep is just talked to kept reassuring me that it was ok to take my time while she coached me through how a one time card works, and why its wasn't working for me. Even after it had already tool out my first payment. Thanks Angela Burgess

Reason I chose this business:

I like the quality and prices of their products.

Great prices
December 30th, 2021
Verified site experience
• Previous review
micheleb413
1 review
1 helpful vote
December 20th, 2020

I have bought from bhfo several years and have been pretty happy with almost everything I have purchased. Sizing is like everywhere else, most good but sometimes too big or too small. Just found out I could have saved on shipping because I have Amazon Prime, but did not know until after. But I LOVE most deals I have gotten and will order again.

deborahm2102
1 review
0 helpful votes
March 27th, 2022
Verified site experience

So. Far I'm happy with my experience but, the true test is when the product arrives. I love Ed hardy shoes and I purchased two pairs. We shall see.

Reason I chose this business:

When I went onto Google and typed in Ed hardy shoes, it took me straight to this website

anaa411
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Reason I chose this business:

Mainly because its shipped from the US and i had little time to receive my order

Reason I chose this product:

Wedding venue, quality of dress a d reviews

erikam295
1 review
0 helpful votes
February 13th, 2022
Verified site experience

I'm confused about payment as the site didn't ask me to enter a credit or debit card information. Can someone please call me ASAP! Many thanks!

bartr34
1 review
0 helpful votes
February 8th, 2022
Verified site experience

Kathy Ireland posted your website on LinkedIn today and since I love Kathy's products an her great savings kathy Ireland Worldwide offers, i new should not lead us wrong and I was correct! Fila Mens running shoes are one of my favorite shoe and a 68% discount! Love it! Can't wait for them to arrive.

Reason I chose this business:

Kathy Ireland posted your site on her LinkedIn page today! I love everything Kathy does so I new she wouldn’t mislead her fans! She was correct!

joyk148
1 review
0 helpful votes
January 8th, 2022
Verified purchase

Overall great website for cute clothing. Not that found of the return policy. Be sure of your sizes when ordering.

Reason I chose this business:

Great prices for the family

Reason I chose this product:

Cute style, price and great brands.

eldonnea
1 review
0 helpful votes
December 10th, 2021
Verified site experience

Please send me all my orders in a plastic bag because I hate receiving a box at home. Thanks guys

Reason I chose this business:

I find what I want to wear on your website.

kristenh352
1 review
0 helpful votes
March 20th, 2022
Verified site experience

Great clothes at a discounted rate. Would love to see reviews on clothes but will take it for the price!

daisyc129
1 review
0 helpful votes
February 26th, 2022
Verified site experience

Great bhfo has a very large selections of merchandise. Sometimes it really hard to select. Anything because I want them all. Usually they have very fast delivery. The purchases are very nicely packaged

Reason I chose this business:

They are the best at shopping experience. I have never been disappointed

laceyl53
0 reviews
0 helpful votes
January 17th, 2022
Verified site experience

First time shopping here, but so far I love it! My colleagues will be very confused when they see me wearing a sequin Halston gown for our video conference calls, but the gown costs less than leggings... and honestly, those leggings are looking tired. For 2022, let's swing the WFH-wear pendulum completely in the opposite direction! At these prices, why not?

Reason I chose this business:

Looking for dresses for rehearsal dinner and formal wedding/reception, not wanting to spend a fortune. Noticed Bhfo as a partner on Overstock.com and decided to google the business out of curiosity, so glad I did! Happy to find recognizable brands at great prices.

lindaj1461
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!

Reason I chose this business:

I liked it. Will let you know more after I try them on!

gracet224
1 review
0 helpful votes
January 22nd, 2022
Verified purchase

Products always ship very quickly and customer service is excellent. Very pleased with the selection and prices for items have great value. An avid fan of BHFO.

Reason I chose this business:

Found particular product I was looking for there and then discovered the site. Always go back die to the vast offering of items.

Reason I chose this product:

They price was excellent. One brand I tried before, but the other I didn’t, however it was worth to try.

lisaw2146
1 review
0 helpful votes
December 13th, 2021
Verified site experience

I like purchasing from BHFO. The clothes are really nice and I havent had any problems yet with returns.

Reason I chose this business:

Nice clothes, good prices

brittanyb728
1 review
0 helpful votes
January 12th, 2022
Verified purchase

Always has great items. The site is user friendly and you are bound to find something that you'll love.

Reason I chose this business:

Love the selections and prices

Reason I chose this product:

I’ve been looking for this blazer

dennisb578
2 reviews
0 helpful votes
January 6th, 2022
Verified site experience

I looked for these shoes on other sites and found them at more than 1/2 price anywhere else. This was actually my second great purchase from this site and I di not remember until i started the check out process. My first stop next time will be BHFO. Thank you.

Reason I chose this business:

The price was by far the best that I found for the item i was looking for.

debbien254
1 review
0 helpful votes
February 18th, 2022
Verified site experience
• Updated review

The shopping experience is always easy. The merchandise I buy is priced well. The only criticism I have is the shipping. The items always come creased and almost never in an interior bag that is meant for the item you purchased. It's usually in a dry cleaning plastic bag which diminishes its presentation and doesn't hold the merchandise in place so it slides all over and comes looking like a rag. If they want u to purchase expensive items then package them accordingly. Otherwise, u r better off buying from a higher end store.

Reason I chose this business:

They have a variety of items at good price points.

Always easy to shop their website
February 14th, 2022
Verified site experience
• Previous review

Always easy to shop their website. Great clothing at great prices with excellent customer service!

Reason I chose this business:

Great selection!

ekaterinat11
1 review
0 helpful votes
February 18th, 2022
Verified site experience
• Updated review

3 times my shopping experience was absolutely a pleasure but the last one is not that good because my order stays in the transit country for more than 17 days without moving (according to tracking information). Usually it takes 16-18 days for delivery, this time it's 27 days already and no news about my order.

Reason I chose this business:

Low prices, my sizes, promos

It as my first experience with BHFO
January 13th, 2022
Verified site experience
• Previous review

It as my first experience with BHFO. Hope my international shipping will be fine and I'll get my order soon! Will definitely continue shopping with you!

Reason I chose this business:

Great prices, discounts and good range of my shoe sizes.

chloetyllec
0 reviews
0 helpful votes
January 16th, 2022
Verified site experience

Love to shop through your website. So easy and convenient with quality product with less price. Thank you

Reason I chose this business:

Products are very good! Thanks

chrissys59
1 review
0 helpful votes
January 5th, 2022
Verified purchase

I love the fact that your American own company. Sometimes you get skeptical because of how great the prices are and not knowing what you're going to receive when you get the shipment! Quick delivery and great products are extremely valuable, keep on doing what you're doing and you'll gain more happy customers!

Reason I chose this business:

I love the price!

Reason I chose this product:

I really like Vince Camuto shoes!

lorettak76
1 review
0 helpful votes
March 29th, 2022
Verified site experience

Great selection at incredible prices. Website moves smoothly. Hope that the quality of the items purchased as well as shipping & delivery is equally satisfactory

Reason I chose this business:

Was searching for a specific dress which brought me to this website

yasmineh12
0 reviews
0 helpful votes
January 19th, 2022
Verified purchase

I randomly came across this website while shopping for a dress. I found one that I loved and although I was hesitant to order due to the very low prices (thought it was too good to be true), I decided to try my luck and go for it. Shipping was so fast, and when the dress came in, in was gorgeous! I highly recommend and will definitely purchase from again.

Reason I chose this business:

Amazing prices, huge selection.

Reason I chose this product:

It was the style I was looking for. The price was a major factor as well.

Q&A (4)

Can’t see your question? Ask to get answers from the BHFO staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Products (111)

Cougar Canuck Women's Tall Nylon Waterproof Snow Boots Duck Toe - 7 Medium (B,M) / White
Cougar Canuck Women's Tall Nylon Waterproof Snow Boots Duck Toe - 7...
2 reviews

Really like these boots. They are warm & run true to size. Enough room for warm socks & your feet won't feel suffocated.

Charleston Shoe Co. Womens LK Boot Woven Pull On Ankle Boots - 7 Medium (B,M) / Black Herringbone
Charleston Shoe Co. Womens LK Boot Woven Pull On Ankle Boots - 7...
1 review

The best bootie I have bought hands down!

Charleston Shoe Co. Womens Aiken Suede Booties Ankle Boots - 7 Medium (B,M) / Brown/Orange
Charleston Shoe Co. Womens Aiken Suede Booties Ankle Boots - 7...
1 review

Great shoe but it came with a scuff mark on the suede. I will have to return them and get a replacement.

Aqua Women's Asymmetric Cable Knit Long Sleeve Pullover Sweater - M / Charcoal
Aqua Women's Asymmetric Cable Knit Long Sleeve Pullover Sweater - M...
1 review

This is a sweater you normally would find in a women's specialty shop. The workman ship is top notch and the color very flexible. The fit is perfect. Buy it while there is still availability.

ASTR the Label Womens Renaissance Puff Sleeves Smocked Crop Top - S / Cream
ASTR the Label Womens Renaissance Puff Sleeves Smocked Crop Top - S...
1 review

Perfect for the Renaissance fair. I looked all over for a top like this and this was the best one by far.

Ugg Women's Classic Mini II Water Resistant Suede Wool Slip On Low Boot - 9 Medium (B,M) / Grey
Ugg Women's Classic Mini II Water Resistant Suede Wool Slip On Low...
2 reviews

I've always loved UGGS & the mini doesn't disappoint.

Aqua Womens Metallic Houndstooth A-Line Skirt - XS / Black/Gold
Aqua Womens Metallic Houndstooth A-Line Skirt - XS / Black/Gold
1 review

I'm usually very picky about skirts but this one seems to fit me well.

Ugg Women's Classic Mini II Water Resistant Suede Wool Slip On Low Boot - 8 Medium (B,M) / Grey
Ugg Women's Classic Mini II Water Resistant Suede Wool Slip On Low...
2 reviews

The boots are just what I wanted! Perfect!

Alexis Bendel Women's 3 Piece Plaid Print Cold Weather Accessory Set - O/S / Black/Brown
Alexis Bendel Women's 3 Piece Plaid Print Cold Weather Accessory...
1 review

Fit perfectly, though not ask warm as expected, but love it all the way and a great price.

Route Package Protection - $2.55
Route Package Protection - $2.55
1 review

Package protection should be apart of shipping. Not a separate fee.

Aidan by Aidan Mattox Womens Sequined Slit Formal Dress - 12 / Black
Aidan by Aidan Mattox Womens Sequined Slit Formal Dress - 12 / Black
1 review

Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable.

Club Room Mens Faux Leather Work Wear Dress Belt - 36 / Brown
Club Room Mens Faux Leather Work Wear Dress Belt - 36 / Brown
1 review

This belt is better than I expected. I'm so tired of buying "real leather" belts and receiving a "bonded leather" belt. This one is "faux" but doesn't look or feel like one.

Tasso Elba Mens Luca Twill Professional Chino Pants - 34/30 / Rustic Khaki
Tasso Elba Mens Luca Twill Professional Chino Pants - 34/30 /...
1 review

These are nice casual cotton khaki pants. They run a bit large, which is real switch from many clothes running a bit small.

J Brand Mens Lamb Leather Spring Trucker Jacket - XL / Squid Ink
J Brand Mens Lamb Leather Spring Trucker Jacket - XL / Squid Ink
1 review

Es un regalo para mi hijo, espero le guste.

Laundry by Shelli Segal Womens Velvet V-Neck Formal Dress - 6 / Navy
Laundry by Shelli Segal Womens Velvet V-Neck Formal Dress - 6 / Navy
1 review

Clean lines in a rich navy blue velvet fabric.

Lauren Ralph Lauren Womens Metallic Two Tone Evening Dress - 14 / Black/Grey
Lauren Ralph Lauren Womens Metallic Two Tone Evening Dress - 14 /...
1 review

This two-tone gown is a beautiful formal dress - a great option for the holidays.

Birkenstock Womens Milano Leather Slides Footbed Sandals - 35 / White / Regular
Birkenstock Womens Milano Leather Slides Footbed Sandals - 35 /...
1 review

Birkenstocks are the most comfortable shoes on the planet---watch out the leather over the cork will scuff.

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New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

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randia14
Randi A.
Typically does not respond to reviews

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4.7
1,931 reviews
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